Frequently Asked Questions

Get answers to common questions about Shampoo & Style on Relax Hair.

Yes. Our stylists use gentle, low-tension shampooing, sulfate-free cleansers and hydrating masks to minimize breakage. We assess hair condition first and adjust techniques or recommend restorative treatments if the hair is highly compromised.

Appointments typically run 45 to 75 minutes depending on hair length, density and condition. Add-on treatments or extensive detangling can extend time; your stylist will give a precise estimate during consultation.

Frequency depends on scalp oiliness, styling needs, and relaxer schedule. Many clients book every 2–4 weeks for maintenance; lighter fine hair may need more frequent gentle care to prevent buildup.

No, when performed properly. We avoid harsh sulfates and high-alkaline products that can strip relaxers. Our methods prioritize gentle cleansing and protective styling to preserve texture; consult us if your relaxer feels fragile or over-processed.

We use sulfate-free shampoos, lightweight moisturizers, protein-balanced conditioners, and heat protectants selected for fine or relaxed hair. Bond-building treatments or softening masks are available when extra repair or slip is needed.

Yes. Popular add-ons include deep conditioning, protein treatments, color glosses, trims, and bond-repair services. These enhance strength and shine but may add cost and time—your stylist will recommend the best options for your hair's condition.