Frequently Asked Questions

Get answers to common questions about Smoothing Straightener.

Results typically last approximately six months to one year, depending on hair type, growth rate, and aftercare. Lifestyle factors, heat styling, and chemical exposure can shorten longevity; regular touch-ups or maintenance treatments can extend smoothness.

Yes — the formula is designed to work best on hair without prior chemical processing. Our stylists evaluate hair health first to ensure suitability, minimizing damage risk and optimizing straightening results with a professional, customized application and follow-up care recommendations.

Arrive with clean, dry hair free of heavy products. Avoid recent chemical treatments and bring a list of past services. Our team may perform a consultation and strand test to assess porosity and condition before beginning the treatment.

Use sulfate-free shampoos and moisturizing conditioners, avoid washing for the first 48 hours if advised, and limit heat styling. Schedule recommended touch-ups, use gentle detangling, and follow stylist-provided maintenance tips to preserve smoothness and hair health.

Coloring is possible, but timing matters. We typically recommend waiting at least two weeks after the straightening to minimize overlapping chemical stress. Consult your stylist for a personalized plan — they will assess hair condition and schedule color services safely.

The treatment chemically alters hair structure to deliver straightness that lasts months but is not permanent. New growth will retain natural curl, and results gradually diminish. Periodic reapplication is required to maintain straight appearance as hair grows out.