Frequently Asked Questions

Get answers to common questions about The Crown Check: 45min Head Spa Experience.

This express ritual is a focused 45-minute service. We include a brief consultation, steam therapy, deep shampoo, hair mask, botanical rinse, and a mini facial with massage, cleanse, and mask for a complete reset.

Yes, we customize products and pressure levels to accommodate sensitivity. Tell your therapist about allergies or irritations beforehand; patch tests or gentler botanical formulas are available to ensure comfort while still delivering cleansing and soothing benefits.

The ritual's deep shampoo, steam, and botanical rinse help remove buildup and regulate oil production. For persistent conditions we recommend follow-up treatments or at-home care; our stylists can advise a personalized scalp regimen.

Not necessary — arrive with dry or lightly styled hair. Unwashed hair is fine and can improve the deep shampoo's effectiveness. If you wear heavy styling products, let us know at booking so we can adjust treatments accordingly.

We recommend every three to six weeks for maintenance, depending on scalp condition and hair needs. Clients with oiliness or heavy product buildup may prefer more frequent visits; we'll create a personalized schedule during consultation.

Avoid heavy styling or heat for 24 hours to let botanical treatments set. Use gentle sulfate-free shampoos, follow any at-home scalp recommendations, and schedule regular touch-ups. Our team will provide product suggestions to extend results.